Stanford Health Care Uses AristaMD Nurses to Prepare Electronic Specialist Referrals

AristaMD Nurse Service Reduces the Burden of Preparing Electronic Specialist Referrals for Partner Clinics

Single sign-on integration and an expert referral specialist team help Stanford Health Care’s partner clinics avoid a lot of manual input of patient information in the eConsult. And so we’ve leveraged Arista MD’s nurse Navigators to help reduce the burden of the ordering provider or the back office staff at the partner clinic in manually putting that information together.

This white glove service, just what it does is that it permits a panel registered nurse to go into the community partner EMR remotely and extract that data from the patient’s chart to create the e-consult request to populate it with what’s on the diagnosis-specific template or the clinical workup checklists that Tipp mentioned before on behalf of the provider itself and submitted to the Stanford Specialists. They actively monitor the referral inbox for the eConsults request and message the ordering provider through the EMR when the eConsult response has been received. The care coordination with the patient is still managed by the community providers and clinic for follow-up or to schedule an in-person visit at a smaller scale. The r and n service makes single sign-on more viable across the board, says the automation for the custom for some fields or the workflows just aren’t quite there yet. At the same time, we’re testing out the clinical model.