Quality Catalyst: eConsult Clinical Metrics Drive Better Patient Outcomes

Webinar Recording

Quality Catalyst: eConsult Clinical Metrics Drive Better Patient Outcomes

Dr. Julia Jezmir, Chief Medical Officer at AristaMD, and Brandy Early, Clinical Engagement Manager at AristaMD, discuss best practices and key metrics for building and maintaining a high-quality eConsult program that improves patient care and lowers costs.

Clinical quality is not evaluated based on the method or location of care but rather on the outcome achieved for the patient requiring care. Quality measures for any specific condition should not change when care is delivered virtually. For example, monitoring the blood pressure of adults with hypertension will occur at the same interval. The goal is to maintain a blood pressure target of 130/80. Virtual care, in the form of an eConsult, can support this quality metric by providing the Primary Care Provider (PCP) with recommendations to address patients who fail to maintain blood pressure readings in the target range by offering guidance on lifestyle modifications and medication adjustments.

eConsults increase patient access to specialty care, minimize travel and reduce unnecessary in-person visits. The availability of specialist advice in the primary care setting can improve quality metrics by offering specialist guidance while minimizing the burden of accessing specialty care for the patient. At the same time, primary care practices need to assess the effectiveness and impact of using eConsults.

Dr. Julia Jezmir, Chief Medical Officer, and Brandy Early, RN, Clinical Engagement Manager of AristaMD, discuss eConsult clinical metrics for care delivery. In this video, you will learn what it takes to measure the clinical quality of an eConsult program, including:

  • Best practices
  • Common metrics
  • Examples and use cases

 

Request a Demo

Julia Jezmir, MD, MBA

Julia Jezmir, MD, MBA

Chief Medical Officer

Julia Jezmir, MD, MBA, is a primary care physician with a background in value-based care and digital health. Dr. Jezmir has dedicated her career to addressing access to care and improving care delivery. She joined AristaMD following its merger with Sitka, where she was Chief Medical Officer. Prior to Sitka, she served in a dual role as the VP of ACO REACH & GPC Growth and as the NY market Associate Medical Director with ConcertoCare, an in-home value-based primary care provider for seniors and adults with complex care needs.

Dr. Jezmir has expertise in value-based care performance and digital health, working with health plans and provider groups, including Blue Shield of California, Devoted Health, Atrius Health, and Lyra Health. She also currently serves as an advisor with a number of healthcare startups. Dr. Jezmir started her career in international health, working in operations with Partners In Health and AMPATH.

She is a board-certified internal medicine physician, completed her medical degree and Master of Business Administration at Stanford University, and trained in internal medicine primary care at Brigham and Women’s Hospital and Atrius Health. Most importantly, ask her about Kansas City BBQ!

Brandy Early, RN

Brandy Early, RN

Clinical Engagement Manager

Brandy Early has been a registered nurse for over 16 years. She received her nursing degree from the University of Arkansas for Medical Sciences and obtained her Master’s in Nursing Administration from Texas A&M Texarkana. She has worked in a variety of nursing settings both clinical and administrative at CHRISTUS Health. She worked as a Physician Recruiter for many years before leaving Christus Health to work at Sitka as the Clinical Engagement Manager.

Pam is a nature buff who enjoys spending her free time hiking, gardening, or partaking in winter sports with friends and family. She also enjoys antiquing and integrating new finds with her love of interior design.