New suite of services keeps PCP at the center of care while improving patient access to specialty care.
PRESS RELEASE
SAN DIEGO, CA – April 10, 2025 – AristaMD, a technology-enabled clinical services organization committed to simplifying access to specialty care, announced today the launch of SpecialtyCare360, a suite of services to improve care delivery, support, design, and performance oversight.
SpecialtyCare360 includes a variety of resources selected to ensure rapid appointment availability and access to care, which can be customized by primary care practices to increase patient access, improve patient outcomes, and lower the cost of specialty care. Services include evidence-based care plans, alternative care settings, like eConsults and telehealth, care coordination, health coaching and health care analytics are combined to meet the goals and challenges for the specific population of a practice group, accountable care organization (ACO), independent physician association, or integrated delivery network (IDN).
“SpecialtyCare360 addresses significant challenges, such as access to care, cost management, and clinical efficacy,” said Keith Pinter, CEO of AristaMD. “Long wait times and specialist shortages limit access and create barriers for patients, often deteriorating their health, leading to higher costs and poorer outcomes. Primary care practices spend valuable resources managing these barriers instead of providing care. AristaMD equips primary care physicians with effective tools to eliminate these barriers, allowing them to focus on delivering high-quality care to their patients.”
SpecialtyCare360 offers a comprehensive approach to specialty care management through its interconnected service components. The care delivery component includes evidence-based guidelines for selecting the most appropriate care setting or settings—whether through eConsult, video consultation, or in-person visits—and leverages evidence-based care plans to close patient care gaps, enabling the PCP to provide treatment.
AristaMD coordinates care delivery, ensuring the primary care provider (PCP) and specialists are engaged and informed about each patient’s diagnosis and treatment plan.
“We amplify the impact of specialist advice with robust, evidence-based care design and targeted care coordination and support,” said Dr. Julia Jezmir, Chief Medical Officer of AristaMD. “Navigating our complex healthcare system can be overwhelming. Our care coordination team supports patients by proactively managing scheduling and follow-ups and providing ongoing health coaching and monitoring. Our goal is to help our patients access timely specialty care and address any barriers they may have in following their treatment plans.”
The solution’s care design and support components are designed to improve patient adherence through motivational interviewing, medication management, and chronic disease monitoring. Using a condition-specific road map for patient outreach, nurse managers, care coordinators, health coaches, and scheduling staff work together to support the patient. Care design empowers the care support team to escalate patient symptoms and progress, when appropriate, to the PCP or specialist for review and additional guidance.
“This innovative solution integrates population, provider, and patient analytics with personalized assistance and real human support,” said John Kuelper, chairman of the board at AristaMD. “SpecialtyCare360 is ready to transform the quality of specialty care by identifying and addressing care gaps, effectively managing chronic conditions, and coordinating specialty care to handle comorbidities.”
Performance oversight is the bedrock of SpecialtyCare360. The solution deploys sophisticated analysis and monitoring to:
- Identify patients that need specialty care
- Improve the execution of a treatment plan
- Avoid high-cost, low-value testing and intervention
- Route patients to high-quality specialists
“When in-person care is required, we focus on network orchestration,” said Pinter. “Identify high-quality specialists within the network or contract with specialists whose past performance indicates they deliver quality care. We also select comprehensive and robust digital health tools, like virtual physical therapy, to increase patient satisfaction and outcomes.”
AristaMD consults with clients to select the relevant services under the SpecialtyCare360 umbrella. AristaMD developed this solution to empower PCPs to achieve clinical excellence with high-quality, specialist-guided support at a lower cost and with better patient satisfaction and outcomes.