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Ostendio Accelerates Audit of AristaMD's Provider Referral Tool

AristaMD Accelerates Provider Referral Tool Audit with Ostendio

Improves SOC 2 Audit 30% Faster with Ostendio

Challenges

  • Using a file share system, resulting in manual evidence collection that is difficult to retrieve and share with external assessors
  • Spending hours on compliance audits due to back and forth with auditors
  •  Needed to optimize security process with repeatability, easier user acknowledgment, and streamlined training

Solutions

  • Always-on software with built-in training, documentation, and asset management requiring user acknowledgment
  • Access to Auditor Connect to promote a collaborative environment between AristaMD and vetted auditors
  • Repeatable compliance audits using templates and crosswalk assessments

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Five Ways eConsults Support Value-based Care and Diabetes Telehealth

Five Ways eConsults Support Value-Based Care

Combine your referral management platform with an eConsult solution to reduce patient wait times and the cost of care. Learn five ways our eConsults support value-based care by allowing primary care physicians, nurse practitioners or PAs to submit electronic requests for patient advice to our team of specialists to manage low-acuity patients.

#1 Help Patients Avoid Unnecessary Face-to-Face Specialty Visits

About 70% of eConsults can address what physicians typically send for a face-to-face specialty visit. As a web-based physician-to-physician consultation, there is no need for any particular technology or integration — the PCP orders the referral the same way they would traditionally order one. Or suppose the patient was to go face-to-face for a specialty consult with the provider using our referral nurse coordination, RNN service, and nurse navigators. In that case, our nurse will curate the eConsults by grabbing all of the data needed for the patient from the chart. Private health information is then sent to our specialist, who reviews the data and provides an evidence-based response on that patient’s best practice and management. Within four to six hours, the primary care provider receives a notification and can view the eConsult specialist’s recommendations.

The bottom line — for every specialty visit where we serve the patient using an eConsult and address issues through the primary care provider, we can fend off the need for three face-to-face visits. Also, once you gain specific knowledge from a specialist on a particular condition, you have the answer to the same question when it comes up again.